top of page

Privacy & Cookies

Effective Date: 02/2025

​

1. Introduction

This Privacy & Cookies Policy explains how GOR Firenze (“we,” “us,” or “our”) collects, processes, and protects your personal data when you use our website www.gorfirenze.com (the "Website"), in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable Italian privacy laws.

By using our Website, you agree to the terms of this Privacy & Cookies Policy.

​

2. Data Controller Information

The Data Controller responsible for your personal data is:
GOR Firenze
[Your Company Address]
Email: [Your Privacy Email]

If you have any questions about how we handle your personal data, you can contact us at the email address above.

​

3. What Personal Data We Collect & Why

We collect and process the following categories of personal data:

CategoryPurpose of ProcessingLegal Basis (GDPR)

Contact InformationName, email, phone numberContractual necessity (Art. 6.1.b GDPR)

Order & Payment DataBilling/shipping address, payment details (encrypted)Contractual necessity, Legal obligation (Art. 6.1.b, c)

Account InformationLogin credentials, purchase historyContractual necessity (Art. 6.1.b)

Communication DataMessages, support requestsLegitimate interest (Art. 6.1.f)

Marketing PreferencesEmail subscriptions, promotional offers consentUser consent (Art. 6.1.a)

Technical DataIP address, browser type, cookies, log filesLegitimate interest, User consent (Art. 6.1.f, a)

​

4. How We Use Your Personal Data

Your data is processed for the following purposes:

  • To process and deliver your orders and provide customer service.

  • To manage your account and purchases.

  • To send promotional emails and offers (if you have given consent).

  • To analyze website traffic and improve user experience through cookies.

  • To comply with legal and fiscal obligations.

We do not sell, rent, or trade your personal data.

​

5. How We Store & Protect Your Data

  • Your data is stored securely and only accessible by authorized personnel.

  • Payment data is encrypted and handled via Wix Payments or PayPal (we do not store credit card details).

  • We implement strict security measures to prevent unauthorized access, alteration, or loss of data.

  • ​

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes listed above:

  • Order & billing data → Retained for 10 years (legal obligation).

  • Marketing data → Retained until consent is withdrawn.

  • Account data → Retained until you delete your account.

Once the retention period expires, your data is deleted or anonymized.

​

7. Sharing of Personal Data

We may share your data with:

  • Service providers (e.g., couriers, payment processors).

  • Legal authorities when required by law.

  • Third-party marketing tools (only if you have given consent).

All third-party providers comply with GDPR and have data processing agreements with us.

​

8. Data Transfers Outside the EU

If we transfer data outside the European Economic Area (EEA), we ensure:

  • The recipient country has an adequate level of protection recognized by the EU.

  • Standard EU contractual clauses are in place.

  • Your data remains secure at all times.

  • ​

9. Your Rights Under GDPR

Under GDPR, you have the right to:
✔ Access your personal data (Art. 15)
✔ Rectify incorrect or incomplete data (Art. 16)
✔ Erase your data (“right to be forgotten”) (Art. 17)
✔ Restrict processing under certain conditions (Art. 18)
✔ Object to processing (Art. 21)
✔ Request data portability (Art. 20)
✔ Withdraw consent for marketing at any time (Art. 7.3)
✔ Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)

To exercise your rights, email us at [Your Privacy Email].

​

10. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device to enhance website functionality and user experience.

​

Types of Cookies We Use

Cookie TypePurposeConsent Required?

Essential CookiesRequired for basic site functionality❌ No

Analytics CookiesTrack usage & improve website performance✅ Yes

Marketing CookiesUsed for personalized ads & remarketing✅ Yes

​

Managing Cookies

You can enable/disable cookies through your browser settings. If you disable non-essential cookies, some website features may not function properly.

​

Third-Party Cookies

We use cookies from third-party providers like:

  • Google Analytics (traffic analysis)

  • Facebook Pixel (marketing & remarketing)

  • Wix Payments (transaction security)

By using our website, you consent to the use of these cookies.

You can manage cookie preferences anytime by clicking [Insert Cookie Preferences Link].

​

11. Updates to This Policy

We may update this Privacy Policy to reflect legal changes or improvements to our services. The latest version will always be available on our Website.

Last Updated:19/02/2025

​

12. Contact Information

For any questions about this policy or to exercise your rights, please contact:

📧 Email: gorfirenze@gmil.com
📍 Address: Florence,Italy

​

bottom of page